Lakshmi Mithila Makhana

“Lakshmi Mithila Makhana” (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data when you visit www.lakshmimithilamakhana.com, contact us, or make a purchase.

1. Information We Collect

• Personal Information: name, email, phone/WhatsApp number, billing & shipping address, order details.
• Payment Information: processed by trusted gateways; we do not store full card data.
• Technical Data: IP address, device/browser, pages visited, referring URLs, interactions (via cookies or similar tech).
• Communications: messages sent via email, WhatsApp, forms, or phone.

2. How We Use Your Information

• Process, fulfill, and deliver orders; provide support.
• Send order updates and (with consent) promotions — you can opt out anytime.
• Improve our site, products, logistics, and user experience.
• Detect and prevent fraud/abuse; comply with legal requests.
• Meet tax, accounting, and compliance obligations.

3. Legal Basis for Processing (GDPR)

• Contract: to perform our contract with you (e.g., fulfill an order).
• Consent: for marketing or certain cookies; withdraw anytime.
• Legitimate Interests: to operate, secure, and improve our services.
• Legal Obligation: to meet regulatory duties.

4. Sharing of Information

We do not sell or rent your data. We may share limited data with:

• Service Providers (payment, shipping/courier, analytics, hosting) — only as necessary.
• Authorities where required by law or to protect rights and safety.

5. Cookies & Similar Technologies

We use cookies to run the site, remember preferences, and analyze performance.

• Essential: required for core functionality.
• Analytics: understand site usage and improve services.
• Marketing: show relevant offers (used only with consent where required).

You can control cookies in your browser settings. Disabling some cookies may affect functionality.

6. Data Security

We employ reasonable technical and organizational measures such as HTTPS/SSL, access controls, and vetted processors. No method of transmission or storage is 100% secure.

7. Data Retention

We retain personal data only as long as necessary for the purposes described or as required by law, after which we delete or anonymize it.

8. Your Rights

Subject to applicable law (including GDPR), you may have rights to:

• Access the data we hold about you.
• Request correction or deletion.
• Restrict or object to processing.
• Data portability.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with your local data protection authority.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect data from them.

10. International Data Transfers

If data is transferred outside your country/region, we use appropriate safeguards (e.g., standard contractual clauses) as required by law.

11. Third-Party Links

Our website may contain links to external sites. Their privacy practices are governed by their own policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised Effective Date.

13. Contact Us